Intelligent Input Management: Digitize your inbox!

Digital input management is the foundation for faster, more transparent, and controllable processes. Have your incoming mail digitized and centralized along with incoming emails and online forms. Benefit from the latest AI technologies, automated processes, and the expertise of a professional service provider!

Diagramm zeigt die TROPPER-Plattform als zentralen Knotenpunkt mit gestrichelten Verbindungslinien zu drei Kommunikationskanälen: Mail (mit Briefumschlag-Symbol), Post (mit Dokument- und Stift-Symbol) und Web (mit Laptop-Symbol). Hintergrund in Hellblau mit Farbverlauf.
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Lower Costs

AI-powered capture, classification, and automated forwarding of documents, emails, and online forms significantly reduces costs and manual effort while simultaneously lowering the error rate.

Automated Processes

Intelligent input management forms the foundation for efficient and stable processes. Employees are relieved of tedious routine tasks, service quality increases, and with it, customer satisfaction.

Seamless Integration

With the app from our partner Caya, we integrate the digital inbox directly into your existing systems and processes.

Why Digital Input Management?

Many people associate "inbox" with digitizing incoming mail. In reality, input management means digitizing and automating the entire inbox. Result: Time savings, cost reduction, optimized processes.

Your core business deserves your full attention – we'll handle your incoming mail

Having your incoming mail digitized and automating input management with a competent partner offers numerous advantages.

Outsourcing to TROPPER

You manage by objectives and budget – 
we deliver the results.
  • Reduced staffing requirements in the mailroom
  • Dedicated contacts with extensive experience
  • No investments in hardware and software
  • Faster Go-live through proven processes
  • Predictable costs and transparent billing
  • Scalable services absorb fluctuations

In-house management

You develop your own expertise and 
retain full responsibility.
  • You become an expert in input management
  • Infrastructure and processes remain in-house
  • Additional costs for hardware and software
  • High internal resource requirements
  • Volume fluctuations and employee turnover impact daily operations
  • Staff shortages slow down processes

All input channels. 
One continuous process.

A digital mailroom is the prerequisite for efficient workflows. We digitize your incoming mail and process all incoming emails and online forms in an integrated, efficient process.

Prozessdiagramm mit drei Schritten von links nach rechts, verbunden durch gestrichelte Linien: Ein Briefumschlag-Symbol, ein Dokumenten-Scan-Symbol in der Mitte und ein Laptop mit Häkchen-Symbol auf hellblauem Hintergrund rechts.

From letters to value-adding digital content

We collect your physical mail, digitize it with high-performance scanners, and enrich the digital copies with business-relevant information. This transforms your incoming mail into a valuable business asset.

Prozessdiagramm mit drei Schritten von links nach rechts, verbunden durch gestrichelte Linien: Ein Briefumschlag-Symbol mit Benachrichtigungspunkt, ein Roboter- oder Bot-Symbol in der Mitte und ein Laptop mit Häkchen-Symbol auf hellblauem Hintergrund rechts.

Digital mail that arrives 
where it's needed

We use AI to classify emails and digital attachments and integrate them into your existing workflows. For faster, more transparent, and seamless processes.

Prozessdiagramm mit drei Schritten von links nach rechts, verbunden durch gestrichelte Linien: Ein Symbol für mehrere Geräte, ein Pfeil-Symbol in der Mitte und ein Laptop mit Häkchen-Symbol auf hellblauem Hintergrund rechts.

All digital incoming mail – 
centrally captured, intelligently managed

Whether online forms, app entries, or web uploads: We capture and process structured and unstructured input across all channels. All information is directly integrated into your processes and applications.

Your partner for digital input management

TROPPER DATA SERVICE AG manages digital mailrooms for its clients. Our DIN EN ISO 9001:2015 certification guarantees quality, security, and reliability.

ISO 9001:2015 Zertifizierungssymbol: Dunkelblauer Globus mit 'ISO' Schriftzug auf leuchtend grünem Hintergrund mit abgerundeten Ecken, darunter der Text '9001:2015'
55+ Mill.
Sheets of paper per year

Incoming mail, existing files, contract documents – our high-performance scanners process over 55 million pages annually, reliably and with the highest quality.

60+ years
Experience

For over six decades, we have stood for industry-specific solutions in document and input management.

180+
Projects per year

From industry to financial services and the public sector – every year, we successfully implement over 180 digitalization projects, tailored individually and to specific industries.

300+
Employees

At five locations across Germany, over 300 specialists work for our clients – close by, with short communication channels and personal support.

Are you ready to digitize your input management?

Tired of paper piles and cluttered email inboxes? Take the first step towards centralized, intelligent input management. We'd be happy to advise you on the next steps.

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End-to-end automation of your document processes

Whether by physical mail or email: All documents land in your central inbox. No searching, no forwarding. With our partner Caya's platform, everything is centralized for you in one place, and your document processes are automated according to your rules.

Seamless Integration

Caya connects with over 130 systems, so that data and documents automatically flow where you need them.

Easy Collaboration

Documents and emails are automatically filed in the respective folder or shared with the responsible individuals.

Frequently Asked Questions

Here you will find information on the topics of “digital inbox” and “holistic input management”.

What is a digital inbox?

A digital inbox is a central solution that electronically captures, sorts, and forwards incoming information to relevant departments. This allows physical mail, emails, online forms, and other incoming items to be processed faster, tracked more transparently, and integrated much more efficiently into existing workflows.

How does a digital inbox work?

A digital inbox works as follows: All incoming content is processed automatically from receipt to forwarding. This includes the recognition, indexing, and classification of information, as well as the extraction of relevant data and its transfer to the appropriate systems or employees.

What benefits does digitizing your inbox offer?

Digitizing your inbox offers several tangible benefits. These include accelerated workflows, reduced staffing requirements and manual effort, and the associated maximum utilization of existing resources. At the same time, standardized processes increase process reliability. Another advantage is location-independent access to all documents, even when working from home.

How can I receive my mail scanned?

You can receive your scanned mail in various ways: We transfer all data, encrypted and indexed, to your target system, such as an ECM solution, a DMS, or an archive. Alternatively, you can receive your scanned mail via Caya's Document Automation Suite. You can also integrate your email inboxes into this solution.

What processes does input management include?

Input management encompasses all steps involved in the automated processing of incoming information. This includes the digitization of physical mail, AI-powered indexing and classification of documents, data extraction and validation, and subsequent forwarding to relevant systems or employees. This is complemented by archiving, tracking, and integration into existing business processes to ensure seamless and efficient workflows.

Is a digital inbox GDPR compliant?

Yes, a digital mailroom can be operated in compliance with GDPR. TROPPER is certified according to DIN EN ISO 9001:2015 and operates at its five locations according to the highest security and data protection standards in accordance with GDPR. All data is checked by AI and manually before being encrypted and transferred to your target systems. Upon request, we also handle audit-proof archiving and the data protection-compliant destruction of the originals.

What does digitizing incoming mail cost?

Digitizing your incoming mail costs less than you might think. The crucial factor is the efficiency gain: faster processes, less manual work, and shorter turnaround times. Numerous clients confirm that digitizing their incoming mail with our support has measurably accelerated their processes, enabling them to achieve ROI in the shortest possible time.